Frequently Asked Questions (FAQ’s)
Do I need a doctor’s script, referral, or prescription in order to see you?
Do you take my insurance?
Do you take Worker’s Compensation/No Fault?
Do you take Medicare?
Do you take FSA/HSA payments?
Why is treatment here different than the other healthcare providers I’ve seen?
What can I expect from a treatment session?
What injuries/conditions are treated at MANA Performance Therapy?
How soon should I come in to make an appointment if I’m dealing with an injury?
Do you recommend to stop participating in my sport/exercise regimen if I am injured?
Do I need a doctor’s script, referral, or prescription in order to schedule an appointment?
- No. In the state of New York, you can see a licensed physical therapist without needing to see your doctor. You can see a physical therapist for either 10 visits or 30 days, whichever comes first. The ability to see a doctor of physical therapy without needing a referral could be the difference in how quickly you are able to recover. Should you need further care after either 10 visits or 30 days, we can then notify your physician to continue skilled PT or transition you to a strength program.
Do you take my insurance?
- Here at MANA Performance Therapy, we do not directly bill insurance. We are a fee-for-service practice. What does this mean? Clients will pay for their treatment at time of service and we will provide you with a receipt that you can submit to your insurance company for reimbursement. Although we can’t guarantee that you will get reimbursed by your insurance, the majority of clients with out of network benefits will receive reimbursement.
- With the decline in reimbursement, many physical therapists are seeing more than one person per hour. With our model, we are able to provide one-on-one high quality service for a quicker return to sport and life. We do not have any support staff, you will spend the whole time with a doctor of physical therapy.
Do you take Worker’s Compensation/No Fault?
- No, we do not accept worker’s compensation or no fault cases.
Do you take Medicare?
- No, we do not currently accept Medicare.
Do you take FSA/HSA payments?
- Yes, physical therapy is a covered expense for your FSA or HSA plan. We also accept cash, checks, and credit cards.
Why is treatment here different than any other healthcare providers I’ve seen?
- Here at MANA Performance Therapy, you get one-on-one care for the entire length of each visit with a doctor of physical therapy. In a time where everyone is on the go and things are hectic, we feel strongly that being able to spend more time with you is important for recovery. It allows us to better understand what your goals are and figure out a plan specific to you.
What can I expect from a treatment session?
- On initial evaluation, we will sit down with you and discuss the issues you are experiencing. Being able to listen to what you are dealing with can help us better formulate a plan to figure out what’s best for you. We’ll then take you through a series of tests to determine what areas you might be limited in. Once we determine the source of your condition, we’ll utilize a combination of hands on treatment and therapeutic exercise to initiate the recovery process. You will also be given an exercise program to start at home to expedite the healing. Each visit after the evaluation, we will revisit your goals, determine how you are feeling that day, and carry out any hands on treatments and exercise that you could benefit from. Because we are able to spend more time with you from the start to understand your limitations and goals, many of our clients require fewer visits to return back to normal function.
What injuries/conditions are treated at MANA Performance Therapy?
- We treat a variety of conditions ranging from head/neck injuries all the way down to the foot/ankle. We see a lot of repetitive stress injuries from sports, but also see a lot injuries that occur from normal daily living. Ask us more about what we treat and we’ll gladly figure out how we can best help you!
How soon should I come in after I sustained an injury?
- As soon as possible! Waiting longer to get a condition looked at could potentially prolong your return to normal function. We always recommend being proactive to get something looked at, regardless if you are injured or not.
Do you recommend to stop participating in my sport/exercise regimen if I am injured?
- This can be a difficult question to answer, but often times I will say it depends. There are many variables that play a factor in figuring out if we can work around a condition. We also need to recognize when we need to refrain from an activity to help the tissue recovery properly. Customers can contact us to further determine the proper answer for this question.